Frequently Asked Questions
Look up a Question, if we haven't answered it you can email us
Most Popular Questions
How long will my hair last?
Our Raw Hair will last several years with proper care.
For Care Instructions, look at the back of the tag attached to your hair!
Whats the difference between Raw and Virgin Hair?
Raw Hair is virgin hair before it is processed, and uses absolutely 0 chemicals. To learn more about the differences between raw and virgin hair, click here!
How many bundles do you need for a full install?
We recommend 3 bundles for a full install, but some customers prefer the extra one (Total: 4 bundles), so the choice is yours.
Side Note: The Average customers usually purchases 4 bundles or more for inches 22 or longer.
Can I dye my bundles?
Yes, Of Course! All of our bundles are 100% genuine raw hair, meaning you can dye and bleach them to your desired color. We do recommend that you have a professional hair stylist dye and/or bleach your hair, because they are experienced.
How do I measure my head for a custom unit?
Our custom wigs are sized upon head circumference. All other measurements used will be gathered from the general average measurements of the circumference that you choose.
Having trouble choosing your custom wig size?
No need to worry, we have a guide that will help you choose your perfect fit!
Click here to visit our guide!
Why do you emphasize that your Raw Hair is "REAL"?
Because nowadays, fake raw hair is crazily sold in the world.
Do you ever have sales/discount codes?
Yes! There are tons of ways to receive discounts. You can:
1. Join our rewards program
2. Check out our social media
3. Sign Up for our newsletter emails
Side Note: If you are on your phone, we have a DISCOUNT CODE highlight header!
Do sew-ins and wigs damage your hair?
Quite the contrary, using hair extensions can actually help increase the health of your hair as long as you take care of your hair underneath the extensions, and have the hair properly installed.
When will my wig arrive?
All Custom Made Wigs could take anywhere from 2-10 Business Days to process, then will be shipped to you based on the shipping method selected. Full Lace and Pre-Made Wigs could take anywhere between 1-5 Business Days to process, then will be shipped to you based on the shipping method selected.